Jeju International Airport, Korea (South)
Meet and greet
Directions to desk
Level 4 distancing rules take effect on Jeju Island till 12th September 2021. From Gate 5/3. At the light, cross the street towards the line of taxis. Cross the street again, and you will see a green coloured path. Turn right, and follow the path towards the rental car information center. Once inside, exit the center towards the shuttle bus parking area. Our shuttle bus is located at Zone3, parking spot #8. The shuttle bus arrives every 15min. If you can't find the shuttle bus, look for a Tamra Rent a Car staff member, next to a Tamra branded chair. Shuttle bus is available from 7:50 to 19:45.Direction to the branch: https://www.youtube.com/watch?v=ByVhxFhWB7UFor any queries, please feel free to contact via below social apps: LINE: Tamrarentacar Wechat: TamrarentacarBasic and Full Insurance does not cover scratches, mirrors, scratched rims, tires, lost keys, towing and roadside assistance. In case of single-party accidents, where the lessee is found to be 100% at fault such as reckless driving, negligence, hit-and-run, driving while intoxicated – no matter if the customer is covered by full insurance – the lessee is fully responsible for such accidents. Please make sure you have one of the below before pick up: Korean (Must be valid for over a year) USFK (Orange license provided to US soldiers in Korea) - followed by passport International Drivers Permit - followed by passport.
Level 4 distancing rules take effect on Jeju Island till 12th September 2021, 5 Gonghang-ro, , Jeju do
|Sun||08:00 - 20:00|
|Mon||08:00 - 20:00|
|Tue||08:00 - 20:00|
|Wed||08:00 - 20:00|
|Thu||08:00 - 20:00|
|Fri||08:00 - 20:00|
|Sat||08:00 - 20:00|
26 to 70 Years
Customers who fall outside the age limitations will not be able to rent a car unless there is a young or senior driver fee specified in this section. Please note that, if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Please note that customers intending to travel across country/state borders or to different islands within the same country should contact the Rental Company directly prior to pick up to advise of their travel plans. Restrictions and charges may be applicable. Contact details for the Rental Company can be found on your rental voucher.
Cancellation and no-show policy
What is your cancellation policy for fully prepaid or part-paid bookings?
1 - If you cancel 24 hours prior to your pick-up, you will be refunded in full.
2 - If you cancel less than 24 hours in advance of pick-up, you'll receive a refund minus USD53. If your online payment is less than USD53, no refund will be made for your car rental booking.
3 - If your booking is made less than 24 hours before pick-up, the cancellation policy will automatically apply to your booking.
4 - All cancellations should be made on our online portal and not with the car rental agent. Should you agree to cancel directly with the car rental agent on arrival, you must also inform us of this change to your booking.
5 - Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick-up.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your insurance policy less than 24 hours before the start of your car rental agreement, no refund for insurance will be granted.
What is a no-show?
A 'no-show' occurs for the following reasons:
1 - You didn't inform us about your cancellation prior to your pick-up time.
2 - You failed to pick up the car at the arranged time and date.
3 - You failed to provide the documentation that's required to pick up the car.
4 - You failed to provide a credit card in the main driver's name with enough available funds on it.
In the event of any of the above, no refunds will be made to you.
The car rental company reserves the right to refuse a car if you fail to arrive on time with all necessary documentation and a credit card with enough available funds for the car's security deposit. In such a case, unless the car hire has been cancelled at least 24 hours in advance, you will not be entitled to a refund.