Policies

Additional drivers must qualify with a valid driver's license in their own name. Additional charges may apply. After Hour Returns: After Hour Returns are NOT allowed. Loss Damage Waiver (LDW) and Liability Insurance Supplement (LIS) are optional. Additional charges apply. Driving is restricted to Saddle Road, but not past Mauna Kea visitor centre since it is not paved. No off-road driving is permitted. Please contact the following phone number(s) for roadside assistance or any questions that you may have: Phone # 808-961-6696, 808-961-2101. Blue Chip Rewards service is available during the locations regular hours of operation. Blue Chip Members should proceed to Express line at the rental counter to retrieve their rental agreement and vehicle.